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Sales · CRM & WhatsApp
Venda Certa
Operational CRM to centralize conversations, distribute opportunities and track every next step.
CRM & WhatsApp
Design decisions
- Unify contacts, conversations and opportunities
- Distribute support by team and responsibility
- Make response time and bottlenecks visible
Solution capabilities
Scope and limits
- Metrics fed by the connected sales operation
- Sending depends on the official WhatsApp API
- Sales rules need validation with the operation
Services involved
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